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Frequently Asked Questions

How can I place an order?

At this time, all online purchases are completed through our official eBay store. There, you can review available inventory, product condition, shipping options, and complete your payment securely. For bulk purchases or project-based orders, contact our team directly for current availability and customized pricing.

How is refurbished equipment tested?

Most of our equipment is sourced as used enterprise take-outs through auctions and liquidation channels. Once it arrives at our facility, each item goes through our own refurbishment process. This may include cleaning, cosmetic restoration, paint touch-ups, replacing damaged components, and testing by our certified technicians. Our goal is to make sure every unit is functional, presentable, and ready for its next deployment.

Does Sekatron offer a warranty?

Yes. Sekatron provides a one-year warranty on our products unless otherwise stated in the listing. This is a warranty provided directly by Sekatron, not the original manufacturer. If a covered item fails and a replacement is available, we will send one as quickly as possible. If we cannot provide a replacement, we will issue a full refund. We are also working on extended warranty options that will be available in the future.

What should I do if the item I receive is not working?

Contact us as soon as possible with your order details and a description of the issue. We will quickly provide RMA instructions and arrange a replacement when the same item is available. If a replacement is unavailable, we will issue a full refund. We understand that network downtime matters, so warranty and return requests are handled as quickly as possible.

How quickly will my order ship?

Orders placed and paid before our published cutoff time typically ship the same business day. Orders received after the cutoff will usually ship on the following business day. Expedited shipping options may be available through our eBay listings for urgent orders.

Do you sell new or refurbished networking equipment?

Sekatron carries both new and professionally refurbished enterprise networking equipment, depending on the model and current inventory. The condition of each product is clearly stated in its listing so you can review the details before placing your order.

Can I request a bulk or project quote?

Yes. We provide customized quotes for bulk orders, network upgrades, multi-location deployments, and ongoing equipment needs. Send us the model numbers, quantities, required condition, and delivery timeline, and our team will review the available options.

Can Sekatron help me confirm product compatibility?

Yes. Compatibility can depend on the exact model, hardware revision, software version, licensing, power supply, mounting hardware, and existing network environment. Send us the part numbers and details of your current setup, and we will help confirm the hardware specifications before you order.

Does Sekatron buy used or surplus networking equipment?

Yes. We purchase used, surplus, and decommissioned enterprise networking equipment from businesses, resellers, data centers, and organizations completing network upgrades. Offers are based on the model, quantity, condition, configuration, and current market demand.

What types of networking equipment does Sekatron carry?

We carry enterprise networking equipment including network switches, wireless access points, firewalls, routers, security appliances, transceivers, modules, power supplies, and related accessories. Our inventory supports businesses, schools, hotels, managed service providers, data centers, and network deployment projects.

Still have questions?

Tell us about your project, part numbers, or a warranty issue — we'll get back to you fast.